Hotline setup · management · audio

Your hotline, built right and kept running.

LineMaster plans, builds and looks after phone hotlines. We help you pick the right provider, lay out the menus so callers find what they want, keep your recordings up to date every week, and clean up the sound so every speaker comes through clearly.

Rather talk it through? Call 845-604-3101

Connected 00:00
Your Hotline Main menu
Welcome. For new speeches, press 1.
123 456 789 *0#

Sample caller menu

  • 1New speechesThis week's recordings
  • 2ArchiveFolders & subfolders
  • 3Update messagesTimes, news, changes
  • 0Contact the officeLive hookup
  • FreeExpert consultation
  • From $95Professional setup
  • From $150/moManaged services
  • $49/hrOn-demand support
Illustration: a phone keypad connected to menu options 1, 2 and 3

New to hotlines?

What an IVR hotline is, in plain words

An IVR hotline is a phone number that answers by itself. A caller dials in, hears a greeting, and presses keys to get where they want to go: press 1 for this week's speeches, 2 for the archive, 3 for updates. Each key opens a folder, and a folder can hold recordings or more folders inside it.

It works from any phone, including a kosher phone or an old landline, which is why organizations and speakers use hotlines to reach their listeners.

The phone number is the easy part. The real work is the layout behind it: how many levels, what goes where, what the caller hears first, and how the recordings stay fresh. That is what we do.

  • Navigation buttons are the keys a caller presses to move around.
  • Folders and subfolders hold your recordings, sorted the way your callers think.
  • Update messages are the short notices callers hear about what's new.

How it works

From first call to a hotline that runs itself

It starts with a free conversation. From there you can stop at setup and run the line yourself, or hand us the day-to-day work.

  1. 1

    Free consultation

    We talk through what your line is for and who calls it, then point you to the provider that fits. You don't pay for features you won't use.

  2. 2

    Setup & training

    We design the menu, build the folders and buttons, and show you how the system works, so you're comfortable from day one.

  3. 3

    Weekly updates

    On a managed plan you send us the recordings. We upload them, file them in the right place, update the messages and keep the line in order.

  4. 4

    Help when you need it

    Something changed, broke or needs a quick edit? Call us. Managed clients just let us know, and anyone else can use our pay-as-you-go hourly support.

Expert Consulting · Free

Start on the right platform

Not all hotline providers are created equal.

Providers differ in price, in how many folders and buttons they allow, in sound quality, in how they handle Israeli and U.S. numbers, and in how easy they are to update. Picking the wrong one usually shows up later, when the line has grown and moving it is a headache.

We have years of experience across all the major telecommunications companies. In a free consultation we listen to what you need and tell you honestly which provider and setup make sense, before you sign up for anything.

Get free advice
Illustration: a question mark beside a golden telephone handset
Illustration: a hotline menu tree with numbered folders and subfolders

Setup & Training

Get your system live with professional architecture

A good hotline needs more than a phone number. It needs a layout that makes sense to the person calling: short greetings, menus that don't run too deep, and recordings where people expect to find them.

Whether you're launching a small information line or a large directory with many levels, we do the technical work and plan the structure with you. When we hand it over, we walk you through it, so you know how to use what you have.

Setup

Essential Setup

Perfect for focused projects or new speakers.

$95

  • Up to 25 Navigation Buttons
  • 5 Folders / 5 Subfolders
  • Initial System Training
  • Professional Architecture
Get started

Managed Services

You record. We handle everything else.

Keeping a busy hotline current shouldn't feel like a second job.

With a managed plan you send us the recordings. We take care of the backend: uploading, naming and filing each speech, creating new folders when you need them, recording the update messages and keeping the menu logic working.

Your callers always hear what's new, and you never have to log into a portal.

Example weekmanaged hotline
  • Speech uploadedFiled under 1 › New speeches
  • Old message replacedLast week's notice taken down
  • New subfolder created2 › Archive › new series
  • Update message recordedPlays at the main menu
  • Routine maintenanceMenu and folders in order
Illustration: a laptop with a hotline folder tree and audio waveform, microphone, headphones and numbered folders

Monthly

Standard Management

Ideal for hotlines with regular weekly updates.

$150/ month

  • Up to 10 Speeches Monthly
  • New Folder Creation
  • Simple Update Messages
  • Routine Maintenance
Choose Standard

On-Demand Hotline Support

Not ready for a full management plan?

Our pay-as-you-go option gives you professional admin help exactly when you need it. A quick menu change, an emergency fix, a recording that needs cutting: you call, we do it, and you pay only for the time it took. No long-term contract.

Pay-As-You-Go Management

$49per hour

Flexibility
No monthly fees or commitments.
Services included
System configuration, menu changes, audio cutting, and Simple Update Messages.
Perfect for
Small projects or businesses that only need occasional updates to their hotline.
Call for support

Audio Restoration & Engineering

Crystal clear sound for every listener

Many speeches are recorded on a phone, in a hall, or next to a noisy fan. On a phone line every flaw gets louder. Listeners hang up when they have to strain to hear.

We don't just upload your audio, we fix it. With professional engineering tools we remove background noise, hiss and hum, and bring quiet speakers up to a steady, comfortable volume, so the recording sounds like it was made in a studio.

Included in the Enterprise plan, or available on its own for any recording.

Illustration: a noisy grey sound wave passing through a gold ring and coming out as a clean gold wave

Hear the difference 30-second clips from a real recording

Raw RecordingBefore 0:30
LineMaster OptimizedAfter 0:30

Full recordings: raw · optimized (Google Drive)

Why LineMaster?

We specialize in the “mastery” of the line. From managing international Israeli and U.S. connections to making sure your audio sounds professional, we treat your hotline like a premium broadcasting station.

  • Israeli and U.S. connections handled for you.
  • A real person on the phone when you call.
  • Honest advice on providers, before you spend.

Nothing is too big or too small.

If your project isn't covered by our standard plans, or you need a special configuration, tell us what you have in mind. We'll put together a custom quote that fits what you actually need.

Contact us

Questions

Good to know

Don't see your question? Call 845-604-3101.

I don't have a hotline yet. Where do I start?

With the free consultation. We'll help you choose a provider that fits your needs and budget, then set the line up for you with one of our setup packages.

What's the difference between Essential and Premium Setup?

Size. Essential ($95) covers up to 25 navigation buttons and 5 folders / 5 subfolders, which suits a focused project or a new speaker. Premium ($245) covers up to 100 buttons and 10 folders / 10 subfolders, with advanced logic and full optimization, for large educational platforms.

Do I have to log into anything on a managed plan?

No. You provide the recordings and we handle the rest: uploads, filing, folders, update messages and maintenance.

I only need a change now and then. Do I need a monthly plan?

No. Pay-as-you-go support is $49 per hour with no monthly fees or commitments. It covers system configuration, menu changes, audio cutting and simple update messages.

Can you fix the sound of recordings I already have?

Yes. Audio restoration is included in the Enterprise plan and is also available as a standalone service. Listen to the before-and-after clips above to hear what it does.

My project doesn't fit any plan.

That's fine. Nothing is too big or too small: contact us and we'll send you a custom quote.

Talk to a person

We’re here to help you succeed

IVR and audio work can feel overwhelming, and you don't have to figure it out alone. We pride ourselves on a human touch in a digital industry.

Call or message us with any question: a technical walkthrough, advice on how to arrange your folders, or help choosing the right plan. We'll make sure you feel confident about your line, and we'll stay with you as it grows.

Ready to start?

Start with a free consultation. We'll help you choose the right provider and plan for your hotline.